Returns Policy

• No returns or exchanges after delivery/installation unless a technical issue is confirmed (e.g., manufacturing defect or functional fault).

• If you suspect an issue, contact us with order details and photos/video; our team will inspect and approve a return or remedy only for verified technical faults.             

  Warranty Policy

  • 2-Year Warranty: Your skylight is covered for two (2) years against any functional failure under normal use, including parts and labor.

  • If a problem occurs within the warranty period, we will repair or replace the affected parts or unit.

  • Warranty support is initiated by contacting our service team with proof of purchase and a description of the issue.